Support Team

Do I need to upgrade my computer to use Hyperoptic?

For our 20Mb and 100Mb packages, most computers should be fine with Hyperoptic. If you're interested in our 1Gb package, your Network Interface Card should be capable of supporting a throughput of 1Gbps or higher, or your connection speed will be limited to the capabilities of your Ethernet port. Your processor will also need to be able to perform at 2GHz or higher and your hard drive should be capable of speeds higher than 125Mbps. Most computer manufacturers will list this information in your PC or Mac’s specification lists.

Please be aware that we have noticed that certain antivirus and firewall software can impact the speeds you experience, as can the amount of free memory available on your computer.

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