Support Team

Connecting to a wired connection

If you need help with one of our other routers, please call our support team on 0333 332 1111 (option 3).   A wired connection is typically more reliable and can deliver faster speeds compared to wireless connection, especially on our 100Mb and 1Gb fibre broadband. You can have up to 4 wired devices.   Once you have set up your router, follow these steps below:

    1. Not all devices can have a wired connection. Check that you device has an Ethernet port before continuing. 
  1. Plug the network cable, either the yellow cable provided or your own, into any of the yellow LAN port at the back of the HyperHub. Plug the other end to your device’s Ethernet port. You won’t need to select the network or enter a password.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk